Privacy Policy
Last updated: May 21, 2024
This Privacy Policy explains how Ghoshna (“we”, “our”, “us”) collects, uses, stores and protects your information when you use our website, digital tools, WhatsApp services or any related platform.
1. Information We Collect
We may collect the following:
- Your name and phone number
- Photos or logos you voluntarily upload
- Messages you send to our WhatsApp services
- Basic usage analytics
- Email address (if provided)
We do not collect financial information, passwords or sensitive personal data.
2. How We Use Your Information
We use your information to:
- Generate personalised messages or images
- Deliver daily content or summaries
- Improve service experience
- Provide customer support
- Maintain system security
- Comply with legal requirements
3. How We Store and Protect Data
We use secure cloud platforms such as Firebase/Google Cloud for storing limited data. Access is restricted and protected through authentication, encryption and access controls.
4. Sharing of Information
We do NOT sell or rent your personal data. We only share data with:
- Cloud service providers used to run the service
- Government authorities if legally required
5. Data Retention & Deletion
We store only the minimum data needed. Users can request data deletion anytime by emailing hello@ghoshna.in or using our in-app “Delete My Data” option.
6. Cookies & Tracking
Our website may use basic cookies for performance and analytics.
7. Children's Privacy
Our services are not intended for and may not be used by individuals under the age of 18. We do not knowingly collect personal data from anyone under 18.
8. Contact
For any privacy-related concerns, contact:
- By email: hello@ghoshna.in